Terms of service

Last updated 13 November 2026

These terms govern your use of Redaxa, operated by Aurelio Avila ("we", "us"). By creating an account or using the service, you agree to them. Questions: redaxa@getcertsprint.com.

What Redaxa does

Redaxa scans text you paste in for common personal data and secrets (emails, phone numbers, card numbers, API keys, and similar) before you share it with an AI tool, and suggests a redacted version. This is a helpful signal, not a guarantee — it uses pattern matching and cannot catch every possible sensitive detail. You're responsible for reviewing what you share, with or without Redaxa's help.

Accounts

• You must be at least 16 (or the digital consent age in your country, if higher) to create an account.
• You're responsible for keeping your login credentials secure and for activity on your account.
• You must provide accurate information when you sign up.

Free trial

• Pro and Business, monthly or yearly, can start with a free trial of 3 days. Versions of the Windows app up to 0.5.5 offer a 7-day trial instead; the length shown on the checkout page is the one that applies.
• You choose on Plans & pricing: Start 3-day free trial, or Subscribe now, which starts the paid subscription straight away and charges its price that day. If the page cannot show this choice, checkout starts with the 3-day trial when you are eligible for it.
• The trial starts when you complete the Stripe checkout with a card or another payment method Stripe accepts. Nothing is charged then, and during the trial you have everything the chosen plan includes.
• When the trial ends, the subscription starts automatically and the price shown at checkout is charged to the payment method on file. It then renews at each billing period until you cancel. We email you about a day before the trial ends.
• You can cancel at any time during the trial from Account & team, then Manage subscription. If you cancel before the trial ends, nothing is charged and the plan stays on until the trial ends.
• There is one free trial per person: per account, per email address (variations of the same mailbox count as one address) and per payment card. A trial started against this rule is cancelled straight away and nothing is charged; you can still subscribe directly.
• If a payment does not go through, the plan is paused at once until a payment succeeds. Stripe may retry the payment over the following days; you can update the payment method or cancel the subscription from Manage subscription.

Subscriptions and billing

• Purchases are sold through Link, Stripe's merchant of record, which collects any applicable tax, sends the receipt and handles payment support. Link's own buyer terms apply to the transaction.
• Pro and Business are digital content that starts as soon as checkout completes, including when a free trial starts. When you buy, you ask for this immediate access and acknowledge that your 14-day right of withdrawal ends once it starts. Purchases are therefore not refundable, except where Link's buyer terms or the law require a refund.
• You can cancel anytime from the billing management page. Cancellation stops future renewals; we don't provide refunds for partial billing periods already paid.
• The Business plan includes up to 3 seats. The account owner (the person who subscribed) can invite teammates up to that seat limit via a shareable invite link, and can revoke a pending invite at any time. Removing a teammate does not automatically reduce your seat count or billing — manage seat changes from billing management.
• Prices shown are subject to change; we'll give notice before a price change affects an active subscription.
• Time-limited offers show their end date. A struck-through price is our regular price. An offer applies to new subscriptions and discounts the first paid month or year only, after any free trial; renewals are at the regular price. If you open checkout in the last 30 minutes of an offer, you still have 30 minutes to complete it at the offer price.

Acceptable use

Don't use Redaxa to process content that's illegal to possess or share, to attempt to disrupt or reverse-engineer the service, to abuse the invite system to grant access you haven't paid for, or to violate anyone else's rights.

No warranty

Redaxa is provided "as is." We don't guarantee it will catch every sensitive detail in every prompt, or that the service will be uninterrupted or error-free.

Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service, including damages resulting from sensitive information that Redaxa did not detect. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim arose.

Termination

You can stop using Redaxa and cancel your subscription at any time, or delete your account from Account & team. Deleting the account ends any subscription immediately, and the period already paid for is not refunded. We may suspend or terminate accounts that violate these terms or the acceptable-use section above.

Changes to these terms

If we make material changes, we'll update the date at the top of this page and, where required, notify you by email. Continued use after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Italy. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the Italian courts, without prejudice to any mandatory consumer-protection rights you have in your country of residence.